-WARNING- April 22, 2021 The day I made a huge mistake and brought ... read more -WARNING- April 22, 2021 The day I made a huge mistake and brought my 2003 50th anniversary edition C5 to Marvette Automotive Services for reliability upgrades. Richardo has not kept his word to me several times and is a master of excuses. A 17 month long nightmare so far. They even damaged my paint job!
Service met my expectations. I was satisfied with the experience of t... read more Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.
Thank you Jason & Donny! AC cooling problem began with intermittent c... read more Thank you Jason & Donny! AC cooling problem began with intermittent cooling- contacted grapevine Import Car Care and spoke with Donny. He turned us over to Jason and with COVID 19 contactless service, Jason did a great job! We were notified it was Honda’s infamous CRV clutch failure (a recall issued in 2012-13, but if it wasn’t failing, your vehicle didn’t qualify); Jason posted the diagnosis by email, called and discussed repair, answered questions, wanted our verbal affirmation to complete repair! We have a 2 yr warranty, and cold AC! Just in time-
