Tommy is the only automotive technician I have used for 8 years. Reaso... read more Tommy is the only automotive technician I have used for 8 years. Reason being, he does quality work efficiently at an affordable rate. I recommend him to anyone that needs automotive repairs. How great that I don't have to leave my house to get the work done.
My A/c in my truck wouldnt blow cold. I took it to the dealer in Hills... read more My A/c in my truck wouldnt blow cold. I took it to the dealer in Hillsboro they told me I needed a bunch of stuff and it was gonna cost me a ton. For a second opinion I took it in to Tom's and it turned out I just had a leaking hose. They know their stuff and treat you right.
HERE IS WHAT I FILED WITH THE BBB OF TEXAS!! NEXT RECOURSE WILL BE LEG... read more HERE IS WHAT I FILED WITH THE BBB OF TEXAS!! NEXT RECOURSE WILL BE LEGAL ACTION!! Inferior Engine Rebuild Skillset Attributes and Lack of Professional Workmanship Quality with the Inability to Resolve the Issue!! Approx May of 2009 I brought my pickup truck to this establishment to have an engine rebuild performed. I brought them a different similar engine to rebuild and install in the truck. On 6/8/08 I rendered payment of $504.75 for completion of the work. Upon driving my truck during the break-in period I noticed a distinctive odor of antifreeze in the engine compartment but could not discover a leak. I then drove my truck to Dallas TX for work and noticed the odor again. Upon further inspection the radiator was basically without coolant so I fill it up to the necessary level. This continued for approximately 4 months until I contacted the establishment conveying the symptoms of the problem. I explained to them I performed a radiator compression test and was losing compression in the radiator. They then told me to bring the truck back in and recommended I replace the radiator, which I did. Approximately 4-8 months elapsed and started to experience a bad hesitation and loss of power in the truck. (I rarely drive the truck due to my travels abroad and the use of my second vehicle) I brought the truck back to them for an analysis and upon my return to pick up my truck they told me they found a blown head gasket which they charged me and additional $750. They laid the blame on a crack in the coolant overflow reservoir which at the time seemed somewhat suspect since the reservoir has been cracked since I owned the truck (5 years prior) and the radiator was always full. I did not argue the point since I was schedule to depart on a flight for my job. I rarely drove my truck during 2011 except on personal leisure and noticed a distinctive loss of power and hesitation during the month of December 2011. As I was returning home my truck started smoking REALLY bad
