I'd give this company 0 stars if I could. The son Josh doesn't run a "... read more I'd give this company 0 stars if I could. The son Josh doesn't run a "normal" business. 0 stars for RELIABILITY and INTEGRITY. They fixed my slide and it went out during the first trip. I called and brought it back. They had the audacity to charge me for parts. It gets worse. Cathy who runs the desk said Josh was doing the work himself. I called when it was supposed to be ready and she said their working on it but Josh had to deliver a unit so it's late. I postponed my trip and finally got it back and it promptly went out again the second time I tried to bring it in. I called Cathy and explained what I was seeing wrong with installation. She said "well we don't know that's the case". I said look I know what missing screws look like and the track is loose. She said "how do we know that's the issue since you admitted it took you 2 days in a campground to get it to release and able to push in. In other words, she was calling me a liar. But the thing that stands out in my mind is her saying "I have to protect my owner"! I never got a call from anyone about this and I'll have to pay another company to fix what I paid Anything Rv to repair twice. Horrible work but worse to have to deal with their well practiced run around.
I took my Donzi with twin 525s for Preventive Maintenance at Victory M... read more I took my Donzi with twin 525s for Preventive Maintenance at Victory Marine. Interestingly I found out They do not know what a “Used Valve” looks like & put a Used Set of Heads on one engine. This led to a complete tear down at Nickens Brothers where a Crack in one of the Victory heads was discovered along with a bad cam shaft. Victory did pay for the rework of the heads, but to add insult to injury, I was charged full list price plus for the cam shaft. What Really concerns me is the engines had 350 hours on them & with the installation of the bad heads by Victory, it probably would have been a catastrophic engine failure (of which would not have been their fault of course). The other issue I had was Victory rebuilt an XR drive & it lasted about ten (10) hours – Lost a complete upper & again was Not Their Problem. Nice folks, but be careful as to the work Victory claims to do.
