Mechanic Advisor

Key West Repair in Hitchcock

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Boat Reviews in the Hitchcock Area

  • I'd give this company 0 stars if I could. The son Josh doesn't run a "... read more I'd give this company 0 stars if I could. The son Josh doesn't run a "normal" business. 0 stars for RELIABILITY and INTEGRITY. They fixed my slide and it went out during the first trip. I called and brought it back. They had the audacity to charge me for parts. It gets worse. Cathy who runs the desk said Josh was doing the work himself. I called when it was supposed to be ready and she said their working on it but Josh had to deliver a unit so it's late. I postponed my trip and finally got it back and it promptly went out again the second time I tried to bring it in. I called Cathy and explained what I was seeing wrong with installation. She said "well we don't know that's the case". I said look I know what missing screws look like and the track is loose. She said "how do we know that's the issue since you admitted it took you 2 days in a campground to get it to release and able to push in. In other words, she was calling me a liar. But the thing that stands out in my mind is her saying "I have to protect my owner"! I never got a call from anyone about this and I'll have to pay another company to fix what I paid Anything Rv to repair twice. Horrible work but worse to have to deal with their well practiced run around.

  • RobertreviewedAcies Outboards

    Light came on took it in. Motor was over a year out of warranty. Acie ... read more Light came on took it in. Motor was over a year out of warranty. Acie said this was an ongoing problem OMC was having and said he would get it fixed under warranty. I was floored. Saved me over $2000 new starter new stater new flywheel and new water valve. fixed it in a day. Got out under $300. These guys are awesome. So naturally I took it in when I couldn't get it started. Not sure what it was I think it was the solenoid not sure. They called me same day said it was ready for pick up, under $100. On my way to go get it after this post. Nice to have competent and fair people like this to deal with.

  • JulioreviewedAcies Outboards

    Solid no BS.... GREAT Service. These guys will take care of whatever p... read more Solid no BS.... GREAT Service. These guys will take care of whatever problem you have. They are NOT cheap. They are NOT expensive. They are down to the point experts. They know what they do and they get it done. I would bring my aircraft to them if they worked on them.

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