Thank you for your work on my vehicle
This place is so unprofessional, dishonest, and rude. They told me the... read more This place is so unprofessional, dishonest, and rude. They told me they do diagnosis for $29.99 but charged me for $70 instead. Their reason is that i turned down the first price the first time. That does not make any sense. Also they did not clarify that $70 is the regular price. It is so cheap to make business like that. So make a low price just to attract customers but charge them extra when they actually go there? Just give me the original price, don't play any games. I would still go there to check my car because it is still cheaper than dealers. Now after all these dishonest act, i will never go to this place, same goes to EVERYONE that I know. When i confront them, they gave me rude attitude and saying come back another day if i want to keep on arguing or robbing the place??! No body is going to rob you, YOU robbed me!! what an attitude. I am not a complaining person but this is so unprofessional and this is not how you do business for what i know. So Do not ever go there, it is the last place on this earth that you will go for your car. Actually, cross that off, i would rather let me car die on the road than take my precious car to that damn place.
Beware of this place. They do NOT have experienced mechanics and don't... read more Beware of this place. They do NOT have experienced mechanics and don't admit when they simply have no clue about what is wrong with a car or how to fix it. They turned a $400 job into over $8000 job, yes that is 8 with THREE zeros. That does not include the $1500 spent on rental car because they kept delaying the repair and extending the time to "repair the car." They took a trial by error approach to try and figure out what is wrong with the car, and they even sent it to another shop to see if that shop can figure out what is wrong...all at the expense of the consumer. Oh, and if you dare call to check on the progress of your car, be prepared to hear the worst attitude and customer service probably of your life. The personnel working there seem to be bi-polar or at least don't know how to communicate on the phone because in person, they try to be nice and say one thing, but on the phone, they are absolutely rude and just plain insulting. DON"T take your car here. They also lie about the job they did. I paid for 6 NEW spark plugs at a way overpriced rate, and found out that they were actually NOT new spark plugs. They were USED!!! Don't believe them if they make any promises to you because they also don't keep them and even go back on them. So, just try to find another mechanic.
