Caused $500 damage to my car power washing the engine. Water in the sp... read more Caused $500 damage to my car power washing the engine. Water in the spark plugs. Refused to even help pay for the repair even though he was 100% at fault. Tried to be nice and split the cost with him. He was uncooperative and accused me of foul play. Why would I damage my car for $500 over a $100 detail? Crazy.
We spent over an hour getting our car washed and cleaned, the most exp... read more We spent over an hour getting our car washed and cleaned, the most expensive service they offer. My husband had used them in the past and had quick, good service. NEVER AGAIN. I do not know how they were rated best in Tyler! To top it off, we were leaving Tyler for a 2 day visit with family, and when they finally finished the car it would not start. They evidently left the key on or something; they must have realized this mistake because they were quick to give us a jump off for the battery. Needless to say, we were late to our appointed time. Thankfully the battery gave us no trouble after that.
I dropped my car off at 8am 9/18/2014 and went to get it at 5pm. When ... read more I dropped my car off at 8am 9/18/2014 and went to get it at 5pm. When i got there the door was already open. I hopped in and met my mother and some co-workers one block over at my place of business. When i got out and shut the door I noticed a HUGE dent in the side of my left front finder. (as you guessed previously not there) I drove back down to talk to them about it and they would not own up to it. After an hour back and forth conversation, I left with a half cleaned vehicle that i paid $150 to get detailed and a $400 dent. I would NOT recommend this business to ANYONE. If you are local to there and would like to stay close there is a place on the corner of high and center st.
