Service met my expectations. I was satisfied with the experience of t... read more Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.
Thank you Jason & Donny! AC cooling problem began with intermittent c... read more Thank you Jason & Donny! AC cooling problem began with intermittent cooling- contacted grapevine Import Car Care and spoke with Donny. He turned us over to Jason and with COVID 19 contactless service, Jason did a great job! We were notified it was Honda’s infamous CRV clutch failure (a recall issued in 2012-13, but if it wasn’t failing, your vehicle didn’t qualify); Jason posted the diagnosis by email, called and discussed repair, answered questions, wanted our verbal affirmation to complete repair! We have a 2 yr warranty, and cold AC! Just in time-
Need quality work at a fair price. This is the place to be. I have use... read more Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX
