Luxury Auto located at 4220 E Loop 820 S in Fort Worth, TX services vehicles for Auto Repair. Call (817) 496-8585 to book an appointment or to hear more about the services of Luxury Auto.

Luxury Auto Reviews

1
bought car
December 09, 2011 | Amy | Visited, over a year
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Mailed a check on Friday (1st).  Talked with Candy on Saturday (2nd) and made her aware that check was in the mail.  She said that was fine and that I could pick up my tags Monday or Tuesday once they received they payment.  Stayed in on Monday, walked out Tuesday morning only to find my car gone.  Called the dealer to find out they had towed it Monday afternoon.  Turns out, Miss Candy hadn't felt the need to update my account notes when she talked to me.  Even though I had made them aware of the payment, and Miss Candy had said everything was fine, and they did receive the payment, I was still forced to pay $200 of the $400 repo fee.  And that's not even the end of it.  Went in a few days later to pick up my car.  When I opened the door, the passenger seat was leaned back, my c.d.'s were thrown around on the floor board, there were candy wrappers all over, and my GPS unit was nowhere to be found.  When I went in to ask about this, the two females were too busy on their lunch to simply get me the number for the tow company.  Not too busy however to talk about how it was my fault.  I have 18 more payments on this car before I drop them.  Stay clear of this dealership.  Shady, shady, shady.
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Mailed a check on Friday (1st). Talked with Candy on Saturday (2nd) and made her aware that check was in the mail. She said that was fine and that I could pick up my tags Monday or Tuesday once they received they payment. Stayed in on Monday, walked out Tuesday morning only to find my car gone. Called the dealer to find out they had towed it Monday afternoon. Turns out, Miss Candy hadn't felt the need to update my account notes when she talked to me. Even though I had made them aware of the payment, and Miss Candy had said everything was fine, and they did receive the payment, I was still forced to pay $200 of the $400 repo fee. And that's not even the end of it. Went in a few days later to pick up my car. When I opened the door, the passenger seat was leaned back, my c.d.'s were thrown around on the floor board, there were candy wrappers all over, and my GPS unit was nowhere to be found. When I went in to ask about this, the two females were too busy on their lunch to simply get me the number for the tow company. Not too busy however to talk about how it was my fault. I have 18 more payments on this car before I drop them. Stay clear of this dealership. Shady, shady, shady.