Driving down N. Lamar one afternooon i happened to stop at the gas sta... read more Driving down N. Lamar one afternooon i happened to stop at the gas station on Lamar and sagebrush to get a drink and refuel. When i tried to restart my car the starter failed and wouldnt turn over to start my engine. i managed to get the car started which turned out to be the last time and just happpened to turn right onto sagebrush. right in front of mr cool shop my car engine failed which i concluded was a battery issue.......The owner of the shop Chuck Dyiess was in the lot and questioned me when he noticed i needed help.He looked my vechile over and concluded and informed me that a new starter was my fix. When i saw te price of $145 for a new starter my heart sank.I couldnt afford the parts living paycheck to paycheck. What a great time for this to happen.......Chuck treated me like he had known me for 20 yrs and informed me that he had a solution.......Chuck rebuilt my starter had me back on thr road inless than 1 hr for les than $45 !!!!! he saved me $100 treated me like family and made me feeel like he was geniunly concerned about my problem and helped me the best he could.i would tell anyone, that at mrcool radiator the customer needs are top priority and the world wouldd be a better place with more people like Chuck around..... Thanks Mrcool!!!
Most mechanic shops are run down, sketchy, and you are there because y... read more Most mechanic shops are run down, sketchy, and you are there because you have to be. Luckily with Vick's it isn't a bad experience. Dane, the owner, is very friendly and will work with you to get you car working. I've been coming here for two years to service my accord; everything from oil changes to "my car won't start" and every time Dane has taken care of me. His prices are fair and I haven't had any issues with the work to date. Given what most experiences are with mechanics, all I can say is I'm thrilled to have found a good, fair, shop around Austin.
It is WORTH every penny. They come out and don't jerk you around. Th... read more It is WORTH every penny. They come out and don't jerk you around. They arrived AND repaired my vehicle within 45 minutes of my call. When you consider the cost of a tow truck, you actually come out ahead, and since they come to where you are, it barely puts a hitch in your day. Tommy was wonderful!
