I'd give this company 0 stars if I could. The son Josh doesn't run a "... read more I'd give this company 0 stars if I could. The son Josh doesn't run a "normal" business. 0 stars for RELIABILITY and INTEGRITY. They fixed my slide and it went out during the first trip. I called and brought it back. They had the audacity to charge me for parts. It gets worse. Cathy who runs the desk said Josh was doing the work himself. I called when it was supposed to be ready and she said their working on it but Josh had to deliver a unit so it's late. I postponed my trip and finally got it back and it promptly went out again the second time I tried to bring it in. I called Cathy and explained what I was seeing wrong with installation. She said "well we don't know that's the case". I said look I know what missing screws look like and the track is loose. She said "how do we know that's the issue since you admitted it took you 2 days in a campground to get it to release and able to push in. In other words, she was calling me a liar. But the thing that stands out in my mind is her saying "I have to protect my owner"! I never got a call from anyone about this and I'll have to pay another company to fix what I paid Anything Rv to repair twice. Horrible work but worse to have to deal with their well practiced run around.
After he fixes your boat you will bring it back in worse condition wit... read more After he fixes your boat you will bring it back in worse condition with used parts, spray paint, and all oiled up. Jason himself talks to you like your a tard all though he doesn't have licensing or certifications for his mechanics. He sells you a dream and delivers a nightmare. Owner is not Jason P, it’s Jason Bannenburg Another quote for you like your last reviewer left Life is full of surprises, some good, some not so good. -Pablo Escobar
Had what I concluded was a fuel issue with a Volvo Penta 5.0. After t... read more Had what I concluded was a fuel issue with a Volvo Penta 5.0. After trying to fix the problem myself I called Jason. (He had repaired the boat once before). He recommended I bring the boat by his shop. Dropped it off at 8:00 am and by 10:30 am (same day) he called and confirmed the boat is fixed and running. Could not be happier with the service. Jason is willing to explain the problem and repair required. His service is great and prices charged for repairs is great. I highly recommend Water Toys Marine Service and Jason.
