Spent $1800 and the motor is still not running well after he said it r... read more Spent $1800 and the motor is still not running well after he said it ran great. Took it back without even getting to use it and now he's saying it's a whole different problem and of course wants more money to fix again. Horrible service..
I keep my boat down in Sargent and live in Houston. I really did not w... read more I keep my boat down in Sargent and live in Houston. I really did not want to haul my boat all the way back to H town, run around Houston picking it up from a shop to do the yearly check, preventative maintenance, and wanted to change my impeller, along with hearing of a recall Mercury had on this motor and needed to be checked out, so I called Leader Marine since they were close to where I stored my boat in Sargent and they were certified Mercury Mechanics. I called and dealt with Chuck who was a straight guy and let me know if I could drop off the boat but they were in the process of moving shops to Surf Side within a few weeks and I'd may have to pick it up there. Which was OK. I just picked up my boat from Leader Marine's new shop in Surf Side. Their new shop is really nice. All concrete, nice office. Spoke with the owner, Glen, and Chuck, it was all yes sir this and no sir that and so forth. Chuck showed and explained all the work he had done. This is the first time I have had my 13 115 Mercury Optimax in the shop (bought it new) and Leader is keeping records of all diagnostics, and work for me on the motor. They will be my mechanics for this motor unless I stop storing my moat on Texas' Mid Coast because of the professional and helpful attitude they gave me in their customer service.
Light came on took it in. Motor was over a year out of warranty. Acie ... read more Light came on took it in. Motor was over a year out of warranty. Acie said this was an ongoing problem OMC was having and said he would get it fixed under warranty. I was floored. Saved me over $2000 new starter new stater new flywheel and new water valve. fixed it in a day. Got out under $300. These guys are awesome. So naturally I took it in when I couldn't get it started. Not sure what it was I think it was the solenoid not sure. They called me same day said it was ready for pick up, under $100. On my way to go get it after this post. Nice to have competent and fair people like this to deal with.
