I was blown away. Chris was the gentleman that came out to look at my... read more I was blown away. Chris was the gentleman that came out to look at my brakes on a Lexus IS250. I have a squeaking noise that happens at the end of the breaking. I was prepared to spend what their quote told me I was going to spend which was a great price to begin with. After he looked at my car, he stated a brake job was not needed. He did state that the reason there was a squeaking noise was due to the rotors on the front had a groove in them due to they should have been replaced when the brakes were done. He stated that I had up to a year left on the pads and that he would recommend waiting until then to do so. He did not want to make me spend my hard earned money until I had to to fix the problem. I have never had a repairman tell me not to do work to my car. Fair, Honest, and punctual. I will call these guys when it is time to do my brakes in the future. They looked out for my interest not just theirs. Rare in today's world.
Outstanding Service! I cannot say enough about the service and value.... read more Outstanding Service! I cannot say enough about the service and value...called re a ML350 with the brake wear light on...MB wanted big $$$! Called Dan and he set up for Chris to stop by the next day. Chris showed at the house right on time and within 5 minutes had identified that only the rear pads needed replacement...30 minutes later the brakes were done, the brake light was off, and I had a big smile on my face! I probably saved over $1000! Chris was extremely professional, friendly and informative. Car is driving great. Will definitely use again! The $$ in the auto industry are not in the manufacture or sale of a vehicle...they are in the inflated prices for parts and service. Every auto service business model I have encountered is built on the "up-sell" principle...that is to take advantage of the customers lack of knowledge and add un-needed parts and labor to a repair (I actually heard a brake shop owner tell his mechanics they needed to hit a certain average $$ number per repair at the start of the day once). This was the first time I have encountered a brake mechanic who did not try to push the up-sell....well done!
These guys are amazing. I was quoted over 3 times the cost from the La... read more These guys are amazing. I was quoted over 3 times the cost from the Land Rover dealership. Chris came out and did the work in a hour and saved me a TON of money. They are honest, fast and cheap. I would recommend their services to anyone!!