They’re always great. They keep the place clean and they’re profession... read more They’re always great. They keep the place clean and they’re professional. Justin Martin Mesquite, TX
Needed to have the oil sensor replaced in a jeep wrangler, the machani... read more Needed to have the oil sensor replaced in a jeep wrangler, the machanic broke the housing on the oil cooler that the sensor screws into. He said gasket sealer would hold it and then i wouldnt have to pay another 400.00 for an oil cooler. He said it was low pressure and he had done it before and to let it cure for a few hours and he left. This was a 45.00 part and paid 400.00. The next morning my daughter started it and it blew out the oil pressure sensor and 6 quarts of oil. I have called 5 times and cant get any answers from there customer service or anyone to call me back. Now they want 700.00 to fix what they broke.
This is my first experience with Japanese Auto Repair. What a great fi... read more This is my first experience with Japanese Auto Repair. What a great find! These guys really know what they are doing. Had a check engine light on my 2016 Prius come on. Upon arrival at their shop, the first thing I noticed was that David, the owner, had all of his training certifications and credentials for Toyota up on the wall which gave me a high level of comfort. I also got a real feeling of trust when dealing with Tony who took care of me. These guys are honest and take the time to explain the issues. Their pricing was also very fair. I took it to them at 11 am yesterday and they had me out by 5 pm. I will be taking my Prius back to Japanese Auto Repair for any future work I may need. Derrest S. Farmers Branch, TX
