A part was ordered from this place with the vehicle registration paper... read more A part was ordered from this place with the vehicle registration papers. Gaberial and his friends at Garry's auto parts are so unprofessional and lies. Not only did they steel almost $700.00 for a part on a car, but they purposely ordered the wrong part, despite being given they correct information and they intellectually lied and forged signature saying that we ordered the wrong part. We tried calling and even reasoning with them. Gaberial told us a bunch of lies just to keep his commission for the services which he and Garry's Auto parts intentionally did. They like to scam and steal money. The sad thing is they've had their part untouched and unused and they still kept our money as paid out customers. Gaberial tried to hang up on us and almost cursed us out for calling him. He lies and say they have a manager who is never in. He is always out and he is never available. If you have an issues, you can not call them or count on them. We even called other people on his team who lied and said He's not in, and they would put us on hold for 40 minutes to an hour, then they would act like they could not understand anything, and from there we had to call from a different number and when we did he was steel trying to dodge us about the part and the money. we even tried to work with them by asking them to find another part for the car in exchange. they never did it, they would laugh, and lie and act like they did not understand and was unconcern and would even make fun of our situation and say, well you told us this, when we in fact told them nothing, but gave them the documents for the vehicle....They all Thieves and Lairs and they pretend to car , when in fact they don't! They are beyond a mess.
Roy cooksey replaced the defective speedometer gauge and all the gauge... read more Roy cooksey replaced the defective speedometer gauge and all the gauge motors on my 2003 Yukon. He also replaced one of the lights. I had learned that most businesses replace all the motors and lights. when I asked him about the rest of the lights he said all the lights are covered under his lifetime warranty. Everything worked well for 6 months, then a light went out, I called him to replace the light as he promised , he wanted another $150 and said that the lights are not covered. I would NOT use him because many businesses replace all the lights so they they donot have to come back to replace the lights
I remained stunned at the service and the fair price charged by this b... read more I remained stunned at the service and the fair price charged by this business. I wish there were more businesses like Texas Instrument Cluster. When it comes to vehicle repair i cringe and expect to go into debt to pay for repairs. Doug Noack owner of Texas Instrument Cluster answered the phone and made his way to my location that same afternoon. The entire repair took just a few minutes, he did what he advertises, he replaced all the gauge motors. The dealer quoted $300 MORE than the $150 and I would have had to leave my truck there for a day! I love my working gauges! Thanks Doug! I sure wish there were more of you out there!!!
