Very happy with result. The care looked brand new! Friendly and helped... read more Very happy with result. The care looked brand new! Friendly and helped me out with an additional minor issue. Glad to support this small business and will recommend to friends and family!
I had my car towed to this shop based on reviews because my car was st... read more I had my car towed to this shop based on reviews because my car was stuck in park. The guy who stated to be the owner quoted me $350.00 over the phone to fix a faulty wire set. I told him that was fine. The next day I called checking on the status of my car he said they were waiting on the parts and they will call me as soon as they were done. Two hours later I get call telling me my car was ready and it will be 782.00 but he put a faulty part on my car however, he ordered another one so I would have to bring it back to fix the following day. When I got to the shop I inquired on what was done today that more than doubled the price of what was quoted on the phone the day before. He tells me that the price of parts were added and the quote he gave me was for labor only. I asked him how did that even make sense? He became very irate threatening to remove the parts off my car and charge me $350.00 only. He also told me he could’ve charged me $1500.00 vice $792.00 (higher price then the 782.00 he said over the phone) he then offered me $775.00 as a discount. After I told him I would pay whatever he came up with but it would not be the last he heard from me he dropped the price to $650.00. Then he magically had the other part that he told me would not be in until Saturday and would take about 20 minutes to fix. So to eliminate me having to come back he put the new part on my car in less than 5 minutes. Then he says he had the part all along he just had his mechanic working on another car and he couldn’t get to it until the next day. This shop see women as a financial gain and over charges them hoping that they aren’t car savvy and tries to rip them off. BEWARE OF THIS CON ARTIST AND DO NOT TAKE YOUR HERE!
This shop has many problems. Its hard to get a completion time from th... read more This shop has many problems. Its hard to get a completion time from the manager or Molly. they have many excuses of why its not getting done. They have no quality control person. They gave me my vehicle back after waiting 4 times longer than the insurance adjuster estimated. So of course it complicated getting another vehicle to use while they take their time in repairing it. Once I got my vehicle back it had several issues so I had to take it back, arrange for another car and wait another week. It took them a week to do a few simple issues that they created or failed to address while they had it the first time. I would give them zero stars if I could. Avoid this shop.
