Quoted the price of $200 plus tax over the phone and was later told th... read more Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.
very unfriendly owner and staff--repairs not done right--dennis will n... read more very unfriendly owner and staff--repairs not done right--dennis will not stand by his work--no guarantee--once he gets his money will not take care of problems created by his staff--will not ever recommend him to anyone
I can't tell you how glad I am we chose Dennis Collision Center in Con... read more I can't tell you how glad I am we chose Dennis Collision Center in Conroe to repair my daughter's brand new Jeep! It's as great as new. I can see now why this shop is a 'preferred provider' for an insurance company the size of State Farm. Dennis offers tremendous service, and I'm so glad I chose his shop with this!!!
