I had a slight fender bender that did not break the grill; however, it... read more I had a slight fender bender that did not break the grill; however, it broke the radiator and the check engine light came on. The car overheated on the way to court. This location was less than 1/4 mile away, so I stopped and took a chance. Worse mistake of my week. That is compared to being attacked and having to get stitches, having a fender bender, having to get a hotel and extend my stay and surviving a low-grade tornado that damaged the rental car. This still was the WORST experience. I was treated rudely, up charged for labor after they had my car for 5 days with no callbacks or updates even though I called them daily and was promised repeatedly to advise on what was done or needed. When I got the car back the check engine light was still on. When I inquired about it I was insulted by the owner who told me that the light was off when they finished with it but I picked it up 30 minutes after they closed from their receptionist LaTonya who I texted back to advise that the check engine light was still on and called the two numbers I had for Lawrence with no answer or response back from LaTonya or Lawrence A. Giles. The next day March 14, 2019 when I came back into the shop and began asking questions about the work that was done and upset that my car was running rough and the check engine light was still on I was advised by Lawrence that he understood why I was attacked as I didn't know when to be quiet and that he was doing me a favor. That confused me as he charged me $40.00 diagnostic, then $350.00 parts and labor then an additional $125.00 for additional labor. When I asked for a credit for the diagnostic fees because he did the work four times he finally gave me a $20.00 credit. When I admitted that it was my fault for choosing an unprofessional business that I had not researched due to my car overheating and his proximity to the court where I had an appointment. When I went out to speak with his technician Curtis to inquire what exactly he had done to my car and why the check engine light was on the owner Lawrence told me not to be out there harassing his worker. I was amazed that he felt he could charge me nearly $500.00 on a repair but did not expect me to ask any questions. When they put my car back on the diagnostic machine it indicated CO2 Sensor problems. Curtis cleared it and suggested that I drive the car to see if it came on again. In less than 6 miles the light was back on. I had to go to the dealership to get this car repaired properly. My car overheated and stopped on the dealership technician in less than 2 weeks after the repairs from Action Transmission. The dealership asked if the coolant was added and topped off due to them having to add coolant after the car overheated and stopped on them and if there was a warranty on the work I told them I would try to find out. When I texted to inquire about the warranty on the work done on my car that was never mentioned verbally or in writing I got no response. When I inquired if they filled the coolant like they charged me for I got no response. I will push this forward legally if necessary. My final word is BEWARE of this predator who has little respect for single females who have the audacity to ask questions about what they are paying for. This has been MY experience with this "business" and Lawrence A.Giles.
My car was broken down and I called Teaberry Enterprises the chief mec... read more My car was broken down and I called Teaberry Enterprises the chief mechanic and principal owner is Scott. I was very much impressed with the service that I received this is a knowledgeable mechanic and an honest one. I highly recommend this mechanic to anyone who has any car problems
NEVER TRUST THIS SHOP ! Yes it has taken me too long to review,bee... read more NEVER TRUST THIS SHOP ! Yes it has taken me too long to review,been over a year but I dealt with owner so nothing probably has changed and better late than never right? So I had run across this company in my bookmarks and remembered how I was taken advantage of and I thought I should at least comment. My car engine had begun making a clacking noise & I was told by friends that it sounded like engine lifter noise. I stopped in Tberrys and told him by worry and let him listen to my engine. But of course it must be left for 2 days (which turned in 8 days) just to be able to give me proper diagnosis.Of course I was told the "how I will be taken care of" lies, and "good service and reasonable rates" promises. So I rented a car and I left my car with Tberrys, again note it was supposed to be only 2-3 days max, turned in 8 days, thus costing me a lot more for car rental. Long story short, after several hundred dollars spent in just diagnostic labor charges, which included BS charges such as using his "data base fee" was spent. In the end I was told I had bad lifters and best recommendation is to put in new engine or rebuild mine to the tune of several thousand dollars of course. Of course I couldn't afford that, I left all stressed out,I did not have that kind of money. Luckily I didn't have the money and believed him, because Guess What, It did not have lifter problems at all!! The only problem I had was I stopped using Premium Gas a couple years ago. Shortly after returning to the better gas, LOW AND BEHOLD NO MORE NOISE ...IMAGINE THAT ??!!!! (I will add additional issues as soon as I can, I want to find my paperwork so I get the rest of the rip off correct)
