Excellent service, I have been with them for a few years .. They have ... read more Excellent service, I have been with them for a few years .. They have always been totally honest with me and take goood care of my vehicles ... I am extremely touchy about my cars as I have been scammed a few times in the past and they are nothing but straight up honest with what my vehicles need and dont need .... I am happy I have them to depend on ! Awesome people !!!!! ;-) Amber P. Denton, TX
Great place. I've recently moved to the area, and honestly just wante... read more Great place. I've recently moved to the area, and honestly just wanted to pick a spot that was close to me and had Wifi where I could work while waiting. I was having some challenges with my breaks, and they were able to identify the problem, get parts in and complete the repairs all under the estimated time they gave me. Good people and sitting areas that allowed me as little disruption to my workday as possible. I definitely would recommend Pioneer and will take my vehicle here again. Kris S.
The work performed was satisfactory, owner/mechanic is obviously knowl... read more The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.
