Do not hesitate. Bring your vehicle to Scott’s. I live in Lake Cha... read more Do not hesitate. Bring your vehicle to Scott’s. I live in Lake Charles, LA where we have no BMW dealerships. I made the mistake of going to 2 local mechanics who claimed they are skilled to service BMW’s. One even claimed to be BMW certified.?? I had an oil and coolant leak. Neither of them were able to get to the root of the problem. They replaced a few parts and the problem literally got worse. I was trying to avoid going to BMW of Beaumont due to my vehicle no longer being under warranty, but I had no choice after two failed mechanics. Now I do love BMW of Beaumont, because they have impeccable customer service, but their labor fees are ridiculously priced. I then researched mechanics in the Beaumont area that serviced foreign vehicles. For some reason Scott’s Import Service stuck out to me. So, I began to read reviews and find any and everything I could find on them including their social media pages. From what I gathered, this place seemed and sounded legit from the reviews. I spoke with Ms. Patty over the phone and set up an appointment. The day comes to drop off my vehicle and I meet Ms. Patty in person and we go over the details of everything. While in there a gentleman walks in and he over hears my concerns and he asked how did I discover Scott’s. I told him from the internet and he was so shocked. He tells me how Scott’s is the very best mechanic shop in town and I need not worry. He then tells me how Scott’s serviced his wife’s and his mother’s BMW’s as well as his pickup truck and countless other vehicles throughout the years. I felt more confident about leaving my car in their hands. Being that my home is in L.C., LA I needed a ride to get my car rental to head back home and they provided the gentleman and I a ride to the car rental place. Awesome! I brought my car on a Monday and it was fixed by Wednesday. They called me before working on the car and kept me updated throughout the process. Scott would speak to me, himself. I arrived on Thursday to get my car and my car felt doggone near brand new again. No lie! I wanted to burst out crying when I sat in my car. I finally found an awesome mechanic who knows what he’s doing and didn’t try to rip off a female consumer.?? I prayed to God Almighty for a real mechanic and He answered my prayers. He is my mechanic…PERIOD!!! I will continue to use Scott’s Import Service from here on out and when you go there, tell them Ebony from Lake Charles, LA sent you! Thank you, Scott??
I couldn't get my Corvette to Beaumont, from Houston, and A&A Radiator... read more I couldn't get my Corvette to Beaumont, from Houston, and A&A Radiator drop shipped it right to my home. They're a wonderful, Christian, company to deal with. Thank you A&A Radiator! Mary J Parfait-Treuil
The dealership want over 300 dollars to fix the brakes on my car . The... read more The dealership want over 300 dollars to fix the brakes on my car . They told me there was a leak and wanted 200 (I think it was) just to fix that . I called Steve he told me to bring it I drove it to him from Madisonville . He discovered there was no leak. Fixed what was wrong with my brakes for less than 100. I do not trust car dealers or mechanics. I do trust Steve. Wish there were more like him.I have also called him and gotten advice about my cars over the phone. Marcy Mason Johnson
