Munoz ordered wrong parts and charged for time to pick up wrong parts.... read more Munoz ordered wrong parts and charged for time to pick up wrong parts. Cut a 5" hole in metal dash with grinder when not necessary. Hired to fix brakes. Only fixed 1 of 2. Charged more than double what job should have cost. Charged hourly for his own mistakes! Did not give estimate of job prior to beginning.
A part was ordered from this place with the vehicle registration paper... read more A part was ordered from this place with the vehicle registration papers. Gaberial and his friends at Garry's auto parts are so unprofessional and lies. Not only did they steel almost $700.00 for a part on a car, but they purposely ordered the wrong part, despite being given they correct information and they intellectually lied and forged signature saying that we ordered the wrong part. We tried calling and even reasoning with them. Gaberial told us a bunch of lies just to keep his commission for the services which he and Garry's Auto parts intentionally did. They like to scam and steal money. The sad thing is they've had their part untouched and unused and they still kept our money as paid out customers. Gaberial tried to hang up on us and almost cursed us out for calling him. He lies and say they have a manager who is never in. He is always out and he is never available. If you have an issues, you can not call them or count on them. We even called other people on his team who lied and said He's not in, and they would put us on hold for 40 minutes to an hour, then they would act like they could not understand anything, and from there we had to call from a different number and when we did he was steel trying to dodge us about the part and the money. we even tried to work with them by asking them to find another part for the car in exchange. they never did it, they would laugh, and lie and act like they did not understand and was unconcern and would even make fun of our situation and say, well you told us this, when we in fact told them nothing, but gave them the documents for the vehicle....They all Thieves and Lairs and they pretend to car , when in fact they don't! They are beyond a mess.
I came in with a slight stumble from the engine. They couldn't find an... read more I came in with a slight stumble from the engine. They couldn't find anything wrong with a cylinder cutout test, nor with a power balance test. They wanted to pull the valve cover to inspect the valve train. They didn't find anything there either, but they wanted to pull the injectors and send them out to be checked. This is where it went bad. The cost to do that was $400 MORE than I could get a new set for. So I told them no let's do a compression test and if thats good lets do a set of new injectors instead. their price on the parts was MORE than double what I can get them for, and it tookthem a full day to tell me they don't have the adaptor for a Detroit series 60 for their gauge. then a day later they slipped and told me they don't have the a compression gauge. Now what garage that does engine work doesn't have a compression gauge?! so there's a couple lies right there. after arguing about the prices for injectors and being literally yelled at by some manager guy, I gave the go ahead to do the injectors. that was two days ago. they already had the valve cover off, which they charged $300 to remove. and there it sat, not being touched at all yesterday, even though it was promised to be done between 5pm and 9pm. So here it is noon 5 days later, and they say the injectors are in, but nothing else. no rockers, nothing. they charged $95 just to go get the injectors, and another $300 for some hazardous disposal fee. do yourself large favor and DO NOT go there. you won't save money, you won't save time, and if you're loaded you'll probably forfeit the load.
