Meineke Car Care Center located at 5980 Poly Webb Road in Arlington, TX services vehicles for Oil Change, AC and Heating Repair, Brake Repair, Electrical Repair, Engine Repair, Mufflers Repair. Call (817) 483-6700 to book an appointment or to hear more about the services of Meineke Car Care Center.

Meineke Car Care Center Reviews

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October 13, 2017 | Justin | Visited, over a year
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Worst Customer Service Ever!

My appointment was at 5:30, and I arrived at 5:39 behind a slow customer in line.  I get it, I was 9 mins late to a location that states on the door and online that it closes at 6:00.  If you've tried driving anywhere on OU weekend, you know the traffic on 35 & 287.

After huffing and puffing for 7 mins about how online appointments on the Corporate website should tell you that you have to be there at 5:45 at the latest, the guy gave away the policy of 15mins.  I enjoyed how the news on the TV showed a time of 5:41-5:43 the entire time he was out in the shop walking around after I arrived and said I was there for an appointment.

If you have a GROUPON for this franchise, STAY away , and go to one of their other locations.

A "counter clerk" should have just said, sorry our policy is 9 mins late and we can't take anymore (Even if two bays are empty)... I'd be a bit upset, but not as upset as I am with Mr. Huffy Complainer. 

And change your sign to say closes at 5:39pm instead of 6pm, so I know.
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Worst Customer Service Ever! My appointment was at 5:30, and I arrived at 5:39 behind a slow customer in line. I get it, I was 9 mins late to a location that states on the door and online that it closes at 6:00. If you've tried driving anywhere on OU weekend, you know the traffic on 35 & 287. After huffing and puffing for 7 mins about how online appointments on the Corporate website should tell you that you have to be there at 5:45 at the latest, the guy gave away the policy of 15mins. I enjoyed how the news on the TV showed a time of 5:41-5:43 the entire time he was out in the shop walking around after I arrived and said I was there for an appointment. If you have a GROUPON for this franchise, STAY away , and go to one of their other locations. A "counter clerk" should have just said, sorry our policy is 9 mins late and we can't take anymore (Even if two bays are empty)... I'd be a bit upset, but not as upset as I am with Mr. Huffy Complainer. And change your sign to say closes at 5:39pm instead of 6pm, so I know.