I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
Need quality work at a fair price. This is the place to be. I have use... read more Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX
HI I noticed that the McKinney location for DFW Dent Repair was unde... read more HI I noticed that the McKinney location for DFW Dent Repair was under construction so I took my 2014 Honda Accord to their Lewisville location to get some recent hail damage repaired. These guys are great! They worked with my insurance company and made to process so easy. It's amazing how they work their "magic" and saw dents I didn't even realize where there. They answered all of my questions and are very "customer focused" They got my car in and out in a reasonable time and the coupon on their website helped me cover my deductible! I was so thrilled with how the Honda turned out, I just dropped off our Mercedes E350 for hail damage repairs! I've dealt with fly by night dent repair companies that pop up like weeds after a hail storm before. This is a brick and mortor location and this is all they do! If your looking for a reputable, reliable source for hail damage repair, these are the guys to trust. Justin and Collin, thanks so much! I'm telling all my friends and neighbors. Dan Kohls
