My skid control light came on on my 2014 Mercedes. Did not want to go ... read more My skid control light came on on my 2014 Mercedes. Did not want to go to the Dealer so the local auto parts store in Webster recommended Gulf Coast Auto. I called them and scheduled an appointment, Wow nice shop, good crew and no run-around. Turns out wit was no biggy, in and out in less then a day for a fair price.
These guys came recommended by a friend. Come to find out they are a m... read more These guys came recommended by a friend. Come to find out they are a mix of old school wizards and new tech gamers. I brought my 2014 F250 Diesel in for a performance issue that the local Ford Dealer could not figure out. They plug in a laptop, danced on some keys and remap my entire engine computer with a Ford update? Next thing you know I am out the door with no further issues. I was actually very impressed, I did not say a thing, paid the bill and left. Truck runs great. Is this what auto repair has come to? These guys did not even open the hood. I am an engineer, I cant hang with these guys, man have things changed.
This place is so unprofessional, dishonest, and rude. They told me the... read more This place is so unprofessional, dishonest, and rude. They told me they do diagnosis for $29.99 but charged me for $70 instead. Their reason is that i turned down the first price the first time. That does not make any sense. Also they did not clarify that $70 is the regular price. It is so cheap to make business like that. So make a low price just to attract customers but charge them extra when they actually go there? Just give me the original price, don't play any games. I would still go there to check my car because it is still cheaper than dealers. Now after all these dishonest act, i will never go to this place, same goes to EVERYONE that I know. When i confront them, they gave me rude attitude and saying come back another day if i want to keep on arguing or robbing the place??! No body is going to rob you, YOU robbed me!! what an attitude. I am not a complaining person but this is so unprofessional and this is not how you do business for what i know. So Do not ever go there, it is the last place on this earth that you will go for your car. Actually, cross that off, i would rather let me car die on the road than take my precious car to that damn place.
