I had a hood repainted on a 2005 Ford Expedition due to lost of the cl... read more I had a hood repainted on a 2005 Ford Expedition due to lost of the clear coat and paint. Being an older car, I was worried about matching the color, I needed not worry, it's a great match and a professional job. I tell my grandkids, "Look at my new car!" The shop and office were very neat and clean, Holley the customer service rep. was very helpful. Thanks, Darold
I was ready to leave Loyd Park in Grand Prairie and the front air leve... read more I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken
Excellent customer service, great communication throughout the repair ... read more Excellent customer service, great communication throughout the repair process, everyone who was involved was very helpful and my car looks great!
