On 2-28-18 Anthony was a total God-send for us!! Our vehicle broke dow... read more On 2-28-18 Anthony was a total God-send for us!! Our vehicle broke down on a 9-hour drive from Fayetteville, NC to the Nashville area. It was raining, dark, after closing time. Anthony met us at his shop, checked our vehicle, helped us find a pet-friendly hotel, drove us to the hotel, made sure we were safe and had his number if we needed anything and even offered to take us to get some supper! He had our vehicle up and running before lunch the next morning and the repair bill was a fair and decent price... cheaper than we expected. I don’t have enough words to express the gratitude we have for Anthony. His skills and knowledge of my vehicle’s needed repairs and quick repair time would be more than enough for me to write this review, but his willingness to go above and beyond to show concern and hospitality almost has me glad that we broke down. Highly recommend Anthony for auto repairs if you are in the Newport, TN area!
As a new resident of Cosby, I went over to get my brake lines repaired... read more As a new resident of Cosby, I went over to get my brake lines repaired here. Anthony saw that I had a light on my dash and he would take care of that. Sadly, his idea of "taking care of it" was just to unplug the sensor. After repairing the brake lines, he did not even bleed the brakes to get the air out, resulting in a dangerous driving situation. He is also severely lacking in professional communications with customers, as there choice of words were not fitting for a repair shop. I highly "un-recommend" this place of business due to his inadequate skills, carelessness, and lack of professionalism.
I thought we'd try this guy after moving close to his place. we got a ... read more I thought we'd try this guy after moving close to his place. we got a flier in the area. My regular mechanic quoted me 300 and Maddox was 325, but it was close and I figured it would be nice to have a mechanic nearby. I told him my son had been unemployed for several months and we needed to keep costs down in repairing his truck since he was selling it. He texted that the truck was ready the next day with a $446 bill!! I told him we did not have that and it was more than the estimate. He just kept saying its an "estimate" which means it can change and he found something else that had to be done to "get it right". In 25 years of having my cars fixed, never has a shop, individual or dealership gone ahead and repaired something else without calling for an approval of the price change over the estimate. NEVER. he would not back down. I called my church for help for the extra money,, but maddox would not take a credit card from the church and said cash only. So my church could not help without a paper trail for their records. He really put me in a bind and if that was not enough IT"S NOT EVEN FIXED right. When we drove off, we began to hear a rattle in the engine that was not there before but we do not trust the guy to take it back to him. DON"T GO here, find someone else with some good reviews.
