I had been given a quote to repair my rear window on my beetle convert... read more I had been given a quote to repair my rear window on my beetle convertible when the back window would not go up after raising the convertible top. The quote was over $1000 so I decided to get a second opinion. I took it to GPO for a diagnostic and was called a day later with a quote that was 1/2 of the first place. They were very professional and work was done in timely manner. I will definitely use them again.
The list of grievances is endless but I'll hit the high points....I ha... read more The list of grievances is endless but I'll hit the high points....I have never been treated so poorly in my entire life. Not only did Accurate Auto Body of Franklin, TN on Mallory Station Road keep my car twice as long as they were supposed to but when they returned it to me, after $4300 worth of work, they hadn't even fixed everything that needed to be done from my accident. When I called them the day of picking up my car to inquire about the noises my car was making they were completely rude and told me I'd just have to take it to the dealership... Now I'm having to fight with my insurance company because Accurate Auto body did such a horrible job.... Thank you Accurate Autobody for wasting a month of my life and not doing your job. I don't care that my insurance company recommended you, I will never be back and will make sure I tell everyone I know how poorly I was treated and what a horrible job you did. They didn't return my phone calls, they claimed they would call with a weekly update which never happened, then they were irritated with me for calling after my car was a week late and I still hadn't heard anything.... They actually had the nerve to tell me after being a week late with my car that I didn't know anything about auto body repair or how long it takes and they would get it done when they could.... Wow
