followed up with owner as a result of an encounter he had today with m... read more followed up with owner as a result of an encounter he had today with my son who parked in the wrong lot. A note was left on our windshield, and the owner proceeded to express their anger and displeasure by physically pressing his chest into my son, holding the car door closed and then standing in front of the car as to attempt to not allow him to leave the lot. The assistant manager had to come out to encourage the owner to stop the aggressive behavior. My son called the police who followed up. When I went to follow up with the owner to determine the facts and a possible resolution I found the owners responses and insults consistent with someone who made a mistake and didn't want to admit it. This tells me and others alot about the owner and the business he expects people to patron. My advice is to consider other shops like CBA Christian Brothers Automotive a few doors down on Kingston Pike. I have done business there several times and your treated with professionalism and respect. Choices have consequences and since I was treated with the same behavior as my son was I felt compelled to review. Try CBA Christian Brothers Auto you'll have better results with less drama.
Most unethical business/person I have ever dealt with. Completely lie... read more Most unethical business/person I have ever dealt with. Completely lied to my face. Bought a truck with what looked be a nice paint job and was told nothing was wrong with power train and there was a rust repair done to the floor boards. He said that he was a past mechanic teacher, and I trusted that this was true. Driving the vehicle home the truck would continuously over heat. I had to replace the water pump, worn out cam shaft and radiator. Now I finally got it running with out a misfire and overheating. Close to a year after I bought the truck there are rust parts showing through that "nice" paint job. This made me nervous enough to pull out the seats and carpet to check out the "repaired" floor pans. They covered huge rusted holes with a fiberglass patches. I am replacing the floor pans now and I had to cut more away than even the new floor pans will cover. If I wouldn't have looked and found it I probably would have rusted out the body supports in a couple years . Ridiculous. Have never dealt with anyone so unethical. In a year this would have be very dangerous. Don't even think about buying from this business...
Need a quality repair shop? Fred and his sons, are top shelf mechanics... read more Need a quality repair shop? Fred and his sons, are top shelf mechanics. I have know Fred for over 25 years, and from my point of view, I wouldn't let anyone else work on my vehicle. Prices are always disclosed upfront, and they always try to save me money on the parts costs. They have worked on my vehicles numerous times, and I have never had a bad experience. You can trust them too! R. Dupuy
