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Make
Service
-84.116599
35.876115
(865) 966-9422
About Fox Road Marina
Fox Road Marina located at 1100 Fox Rd in Knoxville, TN services vehicles for Marina. Call (865) 966-9422 to book an appointment or to hear more about the services of Fox Road Marina.
Fox Road Marina Reviews
1
20 Hour Service, water pump service, and speedometer service
May 27, 2015 | Tom | Visited, over a year
They said they fixed the speedometer and they didn't. They said my water pump was under warranty but the labor was not and they charged me for 2 hours that took 45 minutes and it still didn't work, turns out Regal has a "parts and labor warranty". Then the manager said they would give me the part for free but only charge for labor. I asked for the cost of a 20 hour service and never got the price until after they started it, and they did not even remove the lower unit as specified by Regal. They over filled the lower unit gear lube. Terrible service and terrible customer service!
They said they fixed the speedometer and they didn't. They said my water pump was under warranty but the labor was not and they charged me for 2 hours that took 45 minutes and it still didn't work, turns out Regal has a "parts and labor warranty". Then the manager said they would give me the part for free but only charge for labor. I asked for the cost of a 20 hour service and never got the price until after they started it, and they did not even remove the lower unit as specified by Regal. They over filled the lower unit gear lube. Terrible service and terrible customer service!