This review is specifically for Tri-State truck center located in Jack... read more This review is specifically for Tri-State truck center located in Jackson, TN. I took my truck to this shop to replace turbo and egr. I emailed them saying please don't touch anything else. They ripped the truck appart completely. When I got towing to get it to my shop wrecker couldn't believe how much damage was done. From cracked exast pipe, broken valves, missing wire harness, truck was left with 0 coolant, missing screws, engine cover left loose, injector and injector covers were removed and stashed inside cardbox. Not to mention they charged me 22 hrs of labor to destroy my vehicle. Tried talking to them but was told that is a standard practice there. Emails and pictures of the damages caused by Tri-State truck center are available. Do yourself a favor whatever you do please don't use this shop because they will purposely rip the vehicle appart to get more work even without your approval. Thanks, Adela
Do not use Jeff he will take your money and run. He took me for $870.0... read more Do not use Jeff he will take your money and run. He took me for $870.00 . He was in Court yesterday 6/21/2018 for taking building supply deposit and never show up for the job. he strung me along for 3 weeks acting like best friends and I thought he was a good guy until. Sad you cant trust people. Live and learn. OOOO stars beware... Gary W.
Very professional and has a great warranty! Great customer service ski... read more Very professional and has a great warranty! Great customer service skills and keep you updated throughout the whole process. Highly recommend -Krystal Foster
