I Recomend this place Highly for their Professionalism, Honesty and ex... read more I Recomend this place Highly for their Professionalism, Honesty and excellent work performed and real Reasonable prices on their work. They are very friendly and hospitable. I had hit a deer with my truck (Silverado) and was expecting to spend alot more than the estimate that was coming out of my pocket with just basic insurance coverage. They made the truck look show room new again and its a 2002. I was expecting the repairs to take about two weeks, but they had it done in two days and looking great again. They are excellent at their work. The wife like the job they done, that she decided to get her windshield replaced this coming weekend. They also gave her a good price on it from what she was quoted from another shop a few months earlier. Overall they are a Down Home small city great place to do business with and will have my business when ever needed in the future along with anybody that needs a recommendation of a good shop, they will always get a thumbs up and a 5 star rating. Thanx Cory and L & S for a job well done
Steve got in there (200+ screws later through the dashboard) to fix wh... read more Steve got in there (200+ screws later through the dashboard) to fix what we thought was the heater core and he saw that it was something else and he fixed plus suggested we get the plugs changed while he had it open to save some major $$. I have known for a while we needed to get those changed (put it off as it was too expensive) but did not even think about it until he said something. Thanks for taking care of us and even offering to drive our finished van back to Bellevue as a courtesy. Also, a LOT cheaper quote (by far) than any other place I called on this. Definitely recommending you.
The list of grievances is endless but I'll hit the high points....I ha... read more The list of grievances is endless but I'll hit the high points....I have never been treated so poorly in my entire life. Not only did Accurate Auto Body of Franklin, TN on Mallory Station Road keep my car twice as long as they were supposed to but when they returned it to me, after $4300 worth of work, they hadn't even fixed everything that needed to be done from my accident. When I called them the day of picking up my car to inquire about the noises my car was making they were completely rude and told me I'd just have to take it to the dealership... Now I'm having to fight with my insurance company because Accurate Auto body did such a horrible job.... Thank you Accurate Autobody for wasting a month of my life and not doing your job. I don't care that my insurance company recommended you, I will never be back and will make sure I tell everyone I know how poorly I was treated and what a horrible job you did. They didn't return my phone calls, they claimed they would call with a weekly update which never happened, then they were irritated with me for calling after my car was a week late and I still hadn't heard anything.... They actually had the nerve to tell me after being a week late with my car that I didn't know anything about auto body repair or how long it takes and they would get it done when they could.... Wow
