I should have read the reviews of this place before I brought my car h... read more I should have read the reviews of this place before I brought my car here seems I'm not the only person to have this issue. First, it took me a month to get them to call me back to set an appt.to look at my car, should have ran then! Then, after setting a date to have my car repaired I get my rental and show up on said date for them to tell me that the guy that does hail damage would not be there for a week. An employee actually stood there and yelled at me at the desk that I had the dates wrong loud enough the manager came out. The manager did get someone out to fix my car but told me he would call me when it was done and did not. It took multiple phone calls to get him on the phone for him to tell me they did not have all the parts. I was told they would call me as soon as my part came in and their glass guy would meet me to put it in. Three weeks later I called them and was told that they had the window for a week but the manager was on vacation and no one called me. Then I was told they would have to call their glass guy and get back with me, again I never got a call back. I had to call the next day multiple times to get an answer. Now I'm sitting at the store waiting on the glass guy that is going to be an hour late!
I Recomend this place Highly for their Professionalism, Honesty and ex... read more I Recomend this place Highly for their Professionalism, Honesty and excellent work performed and real Reasonable prices on their work. They are very friendly and hospitable. I had hit a deer with my truck (Silverado) and was expecting to spend alot more than the estimate that was coming out of my pocket with just basic insurance coverage. They made the truck look show room new again and its a 2002. I was expecting the repairs to take about two weeks, but they had it done in two days and looking great again. They are excellent at their work. The wife like the job they done, that she decided to get her windshield replaced this coming weekend. They also gave her a good price on it from what she was quoted from another shop a few months earlier. Overall they are a Down Home small city great place to do business with and will have my business when ever needed in the future along with anybody that needs a recommendation of a good shop, they will always get a thumbs up and a 5 star rating. Thanx Cory and L & S for a job well done
Steve got in there (200+ screws later through the dashboard) to fix wh... read more Steve got in there (200+ screws later through the dashboard) to fix what we thought was the heater core and he saw that it was something else and he fixed plus suggested we get the plugs changed while he had it open to save some major $$. I have known for a while we needed to get those changed (put it off as it was too expensive) but did not even think about it until he said something. Thanks for taking care of us and even offering to drive our finished van back to Bellevue as a courtesy. Also, a LOT cheaper quote (by far) than any other place I called on this. Definitely recommending you.
