I was traveling from Mitchell South Dakota to Easton Kansas when my en... read more I was traveling from Mitchell South Dakota to Easton Kansas when my engine light came on. I was 40 miles from Sioux Falls and called my dealership in Lansing Ks to ask for the number of the nearest Dodge dealership. As a women, traveling alone, Billion was there when there when I needed them. Thank you Cheryl for directing me and helping me in a,stressful time, you went above and beyond directing me to the dealership. I arrived early in morning about 8:00 am. Jake was gathered at his desk with work orders galore and mechanics. I explained my situation and he had heard I was coming in. I explained a little of what I knew about the trouble message and he was kind enough to get my 2015 Dodge 2500 Diesel in right away. I felt safe and knew I would be okay no matter what. Thank you all Cheryl that talked to me and kept me safe on the road, and Jake and his team after arriving at Billion and a deep gratitude to the Diesel Mechanic who took care of "Ellie May" (that's her name) and had me back on the road with on an hour .I am so grateful for the people at Billion Dodge. Makes me wish I had them as my home town dealership. Highly recommended.
We took our pop-up camper to Jerrys Camper in Lennox SD to have the a/... read more We took our pop-up camper to Jerrys Camper in Lennox SD to have the a/c replaced. They quoted us a price in the $800 range but it ended up being $1065. We didn't open the camper until we got to the campground the day we picked up our pop-up. Upon looking at the ceiling of the camper, we noticed that they literally tried to put a square piece into a half-moon opening and the cord was hanging and was not even attached to the ceiling. My husband fixed it very easily. I sent a letter to Jerry, the owner, with pictures of what was not acceptable and told him we would not be bringing our camper back to them for any service. He called me and said they could fix it. I told him my husband had already fixed it and he said they wanted to make it right because they wanted us to come back. He told me he would have Brian call me. it is now a month or more later and I have yet to hear from Brian.
