I received a coupon in the mail for a $45 oil change. I booked an appo... read more I received a coupon in the mail for a $45 oil change. I booked an appointment for this service. Once, I arrived to the store with the coupon in hand and asked the associate if the coupon was valid for my service just to be sure of the cost prior to the service and was told yes. Once my car was done they told me my amount due was $150 for the oil change. I waited in store and no one told me the price change of the service. This was the worst customer service I’ve ever experienced.
We have used this garage for many of our repairs and had been a good p... read more We have used this garage for many of our repairs and had been a good place that we cld trust until our last visit a few days ago! The young lady in the office is very rude and pushy, definitely trying to make her commission, she trues forcing you to hook vehicle on diagnostic and if you refuse the service she gets rude and smart ass, we knew it was the radiator leaking and needed a new one period! It ended up being over 640 bucks for them to remove radiator and out a new one in, bolting it in and replacing fluids! We get there to pick it up and the woman meets us outside waving her hands everywhere saying we replaced the radiator but don't know if car is gonna work claimed it was still leaking!cuz we didn't hook it up!! I be dammed if we did get it it to house just cpl blocks and temp Guage as hot as it cld go and then wldnt start at all! We ended up having to pay someone else to complete the job they didn't do!! They didn't put enough fluid in it, didn't make sure the air pockets were burrped out hoses and make sure tings were flowing properly! If you guys are smart, put a hidden camera under the hood like we did!!! so you can make sure what they are doing to an honorable job! You know like they are definitely getting paid enough damn money to do! on your vehicle so it does not need more unnecessary repairs and money into. We have never had problems like this with them but we definitely will not go back after this! The young lady needs to learn respect and be careful what and how she says things or she will run everyone out of there. The mechanics may think about what they are doing after this. They know what was done and not and if they want take this problem go away they can contact me Be careful everyone everyone is out to rip you off
Maybe good for some people but not ALL people
