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I have a 2003 Honda Accord Coupe EX V6 with more than 200,000 miles on... read more I have a 2003 Honda Accord Coupe EX V6 with more than 200,000 miles on it. There is absolutely no way I would have held onto my car this long and kept it in such good shape without Barnhill Automotive. Tommy and Ryan are extremely knowledgable and very experienced with all the Honda models, and they're ethical people whom I completely trust. They respect my limited budget and always advise me to plan for my repair/maintenance wisely. I know my money is better spent with Barnhill Automotive than it is with the Honda dealers.
The people in the service department just don't act like they care abo... read more The people in the service department just don't act like they care about your time. Everytime we have dropped off a vehicle for repair it is at least two days before we can get an answer on the problems. They have a very poor customer service. It seems to me that because the work being done is warranty work they just push you to the back of the line. It should never take that long to get any vehicle fixed. I don't know if they are under staffed in the service department, but the service at every other shop we've been to is 100% better. I would not take my vehicle here for any type of service ever again. They need to work on there customer service or hire someone who cares about the customer!!
