AMAZING! My car broke down in Franklin, I live in Watertown...had it t... read more AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!
We started going there over 2 years ago, was very happy we found a goo... read more We started going there over 2 years ago, was very happy we found a good mechanic shop, then this winter, 2015..brought mt car in for a oil change and had a few fees that I had never seen before..and they advised me I need my tires rotated (but the were done in September 2014 and I don't drive much...about 7,000 miles a year so I was a little disappointed...then my husband brought his vehicle in for an oil change and he was NOT charge any additional fees...and no recommendations on service and he drives his vehicle everyday. Disappointed and hope this was just a misstep in service.
My transmission kept running slow in low gear...air bag light was on a... read more My transmission kept running slow in low gear...air bag light was on and it was determined that it was the clock spring in the steering column. Mr Warzycha was professional and friendly. He gave me the finished estimate with no hidden costs. He also showed me the defective parts. I will continue to use him as my mechanic.
