Today, I bought my very first new-used car at Shantok Motors. My sales... read more Today, I bought my very first new-used car at Shantok Motors. My sales rep. was Jay Wanczyk. He was totally professional and courteous - He made us feel like we were NOT being taken advantage of. He took care of the Motor Vehicle and everything else. The only thing we had to do was to sign on the bottom line. How simple is that. Thanks Jay!!
My Elantra is running great thanks to you guys there at broadway tire.... read more My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.
Brought the car in for diagnosis, they said the engine was "seized" (t... read more Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.