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Rick over there at JnS is the MAN! I purchased my car from carmax and ... read more Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI
These men are the greatest & are so honest it's really a blessing to f... read more These men are the greatest & are so honest it's really a blessing to find people of this caliber in this day & age. They not only care about the work they do but they truly care about the customer also. The engine is perfect & the car is running great. I also went in about 3 months ago because my car was vibrating so much that I couldn't go over 50 on the highway. Of course I'm thinking the worst & big money but they once again were honest & told me all I needed was a pair of new tires. What a relief, they could of told me anything & taken advantage of the situation, but no honest as always. Keith the owner & his mechanic are always on site, even if you just need advice stop in & you will always be greeted with a smile. I just can't say enough about these guys, but the only way to find out for yourself is to stop in. Believe me you won't be disappointed. Thank you for putting my engine in, it's running perfect. Patricia Caricchio