We started going there over 2 years ago, was very happy we found a goo... read more We started going there over 2 years ago, was very happy we found a good mechanic shop, then this winter, 2015..brought mt car in for a oil change and had a few fees that I had never seen before..and they advised me I need my tires rotated (but the were done in September 2014 and I don't drive much...about 7,000 miles a year so I was a little disappointed...then my husband brought his vehicle in for an oil change and he was NOT charge any additional fees...and no recommendations on service and he drives his vehicle everyday. Disappointed and hope this was just a misstep in service.
My Elantra is running great thanks to you guys there at broadway tire.... read more My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.
Brought the car in for diagnosis, they said the engine was "seized" (t... read more Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.
