Folks, please avoid York Tire & Auto. Being new to the area, I made... read more Folks, please avoid York Tire & Auto. Being new to the area, I made the mistake of taking my car here to get inspected since they had the quickest availability. If I had bothered to look at the reviews (Google and Yelp) more carefully I would have kept looking and gone elsewhere. That was my first mistake. $50 to replace one wiper blade (they wouldn't let me do it myself), $90 to replace my license plate bulbs ($7.50 for a pack of two at Autozone, two screws each to get to the bulbs). They wanted $900 to do my rear brakes (they said shoes and drums and wheel cylinders needed to be replaced), but after calling around to other shops in town every other estimate was $400-600 worst case scenario. They also said I needed all new tires since I made the second mistake of telling them the car had just been sitting for an extended period of time. But when I took the car to a tire place last week I was told my tires looked almost new (they were, they were purchased just prior to the last inspection) and didn't need replacing, and that any flat spots in my tires from them sitting had likely worked themselves out after driving on them more. I ended up taking the car to another local shop (with no bad reviews) who changed the brakes and drums for $400 total. They also verified the tires were in good shape and that the rear wheel cylinders were fine. Bottom line, York Tire & Auto wanted over $1700 to pass the safety inspection, even though the car had largely been sitting and was even exempt for the emissions inspection since it had less than 5000 miles since last inspection. They flat out wanted to rob me. An honest shop would have said, "Hey we can't pass your inspection because the tires have flat spots from sitting, but if you drive on them more they will likely even out." With so many auto shops in this area there's no reason to take your car to a place like this where they will look for every opportunity to upsell you on things you likely won't need. Buyer beware.
Very piss poor service. Installed new tires on my 2017 vw gli. Car did... read more Very piss poor service. Installed new tires on my 2017 vw gli. Car did not pass inspection telling me it scraps. The car does have coil Overs but no where near the lowest it can go. I have a dip in my driveway and it scraps some in the back and no where in the front. Do I drive backwards hmmm. Very piss poor decision. On the mechanic being I back out my driveway. I feel it was more of a power trip: I was a service advisor for a local ford dealer in there area for 10 years and have saw way worse and this mechanic wants to fail me because the back of the car scarps a little bit. Sorry I have a deep hump at the end of my driveway. Maybe they need to reevaluate the mechanics they have because if they wanna nit pick things like that that’s how they make their money by ripping off people. And kind u the car was not low enough to get on the lift. Again do I drive backwards. I guess my steering wheel is in the back seat. No where does it scarp in the front…. I again feel bad decision and piss poor service other then Emily the service advisor
December 30, 2020, my wife and I were on our way to North Carolina to ... read more December 30, 2020, my wife and I were on our way to North Carolina to visit our daughter. About 180 miles into our trip our alternator burnt out. Because I thought the issue was a faulty battery, I called AAA for a battery service. The tech determined the alternator was the issue. She could not recommend a nearby mechanic and said we'd be hard pressed to get service given the New Years holiday. Not being from the Carlisle, PA area, we decided to conduct a Google search and found T&M Automotive was about a 1/2 mile away. Turns out they are a AAA approved shop. Go figure why the AAA tech didn't know them! We spoke with Henrik who agreed to help us out. They were amazing!!! Henrik was able to get the required part, had his tech install it, test drove it and got us back on the road 3 hours later. The price was very reasonable and the service was excellent. They could have easily charged us more and we would have had to pay it given our situation. If you live in the Carlisle area, I highly recommend you use T&M Automotive for your car care. The are a very trustworthy, dedicated and customer focused team!!! Thank you Henrik and Team!!! Regards, Rob and Donna Landi
