American Tire Factory

American Tire located at 3699 Eberhart Rd, Whitehall, Pa is a dishonest shop who doesn't stand by their mistakes. I brought my car in for a flat repair and ended up waiting over two hours since they don't take appointments. It is what it is but what happened next has me infuriated. I don't write reviews but this warning needs to be posted. I specifically told them that the vehicle has a passengers side flat. They informed me that they didn't find anything in the left side but took the right tire off out of curiosity and found the flat. They then informed me that my wheel studs were stripped and that they would fix it for a fee. I said they can't possibly be stripped because they were hand threaded on. Upon inspection the threads were found to be stripped going on. It is impossible to strip threads in the wrong direction. They had no business or permission to even remove this tire. The owners attitude and demeanor is enough to tell everyone I know to go somewhere else. Pep Boys stripped the front studs during a tire rotation but had the integrity to replace them free of charge. Beware of this shop as their low prices could lead to costly repairs because of their negligence. Stay clear and go to a shop who will get the job done right and stand by their work.