I find the first person who commented on this site to be quite a stran... read more I find the first person who commented on this site to be quite a strange analysis considering I have looked at many of the sites to inquire whether or not to take my car to this establishment. NO other person who did a customer satisfaction rating said anything but great things about this company. To call them crooks is a ridiculous and unmerited statement, to say the least. They have been so kind and honest with every repair that I have had there. Just ask the customers in the waiting room. They treat everyone like family. If you had so much confidence in your BMW mechanic than why did you not take it there? For anyone who wants an honest garage with HONEST mechanics skip over the first comment and read all of the others, then decide for yourself who you would agree with. I say all of the five stars out rate the one star. Give them a try.
Great experience, fast, friendly and knowledgeable staff. Repaired my ... read more Great experience, fast, friendly and knowledgeable staff. Repaired my check engine light on my vehicle for half the price the dealership wanted. I will be recommending Automotive Masters to all my friends and neighbors!
Terrible customer service. Sat in waiting room while old guy treated ... read more Terrible customer service. Sat in waiting room while old guy treated a customer incredibly rudely. Was waiting while they were installing my tires. Felt really bad for the customer. Tire guy behind desk refused to acknowledge appointment customer had. Think the old guy should retire. Appears to be overwhelmed by the phone ringing and customers standing in line waiting to be acknowledged. I was disgusted by his behavior!
