December 30, 2020, my wife and I were on our way to North Carolina to ... read more December 30, 2020, my wife and I were on our way to North Carolina to visit our daughter. About 180 miles into our trip our alternator burnt out. Because I thought the issue was a faulty battery, I called AAA for a battery service. The tech determined the alternator was the issue. She could not recommend a nearby mechanic and said we'd be hard pressed to get service given the New Years holiday. Not being from the Carlisle, PA area, we decided to conduct a Google search and found T&M Automotive was about a 1/2 mile away. Turns out they are a AAA approved shop. Go figure why the AAA tech didn't know them! We spoke with Henrik who agreed to help us out. They were amazing!!! Henrik was able to get the required part, had his tech install it, test drove it and got us back on the road 3 hours later. The price was very reasonable and the service was excellent. They could have easily charged us more and we would have had to pay it given our situation. If you live in the Carlisle area, I highly recommend you use T&M Automotive for your car care. The are a very trustworthy, dedicated and customer focused team!!! Thank you Henrik and Team!!! Regards, Rob and Donna Landi
I took my car here for a yearly inspection. The waiting room is very s... read more I took my car here for a yearly inspection. The waiting room is very small and full of paint fumes. After an hour they said there was a problem with my rear parking break actuator. They said it would cost $80 to fix. I was very suspicious of this because I do all my own maintenance on my cars. We walked out to the shop and I asked them what the problem was. They could not explain or show me the problem. I said I wasn't going to pay them $80 for this repair and take it off the lift. I took my car to another shop and it passed with no problems. Be very suspicious of this business and always get a second opinion.
One stop shop- picked up my Enterprise rental, had my rear bumper repl... read more One stop shop- picked up my Enterprise rental, had my rear bumper replaced & an oil change all in one trip! Quality repairs & excellent customer service!
