A young employee came over to help me with pumping my gas, I already g... read more A young employee came over to help me with pumping my gas, I already got out of the vehicle to grab something from my trunk so I told him it was fine, I can take care of it. (I did not know this was not okay). The kid said okay and walked away. I placed the gas pump into the car. One minute later, an older man with brunette hair and “Carl’s Services” on his shirt ran up to me all red in the face and yanked the pump out of my car and pulled my card out. He was less than 3 feet from me and yelled at me for what felt like 3 minutes. He was extremely rude and unprofessional. I am from out of state so I APOLOGIZED to him that I did not know. Instead of politely educating me, he proceeded to continue yelling and made me feel so uncomfortable and unsafe. I told him this is not how you should treat ANYONE and took my services elsewhere. Gas stations will always have people from in and out of state so he should have already been used to this and politely tell me he can take care of it for me.
I have been going here since about 1962 when John and his brothers lea... read more I have been going here since about 1962 when John and his brothers learned to repair cars from their father. He was very demanding and expected perfection from them. John learned well and always manages to fix my old cars in a proficient and timely manner. He has continued to learn and keep up with new technologies. Like his father he clearly explains what needs to be done and why. He often finds inovative ways to repair my old cars. For example a rear tail light on my 1989 station wagon just needed replacement. Because my tail gate no longer goes down, bolts to hold it in place could only be accessed from the out side by removing paneling. Instead he gained access through a storage compartment. Although I now live in West Chester I continue to go to Shall Martin Garage because of their superior service.
Beware when you bring your car here. Went for an oil change and was to... read more Beware when you bring your car here. Went for an oil change and was told I needed $900 in repairs. I called a friend who is a mechanic and he fixed the problem for $50. Ive heard the same story from more than one person. Avoid this place like the plague.
