If I can see a zero on here, i would be rating this place a zero so ot... read more If I can see a zero on here, i would be rating this place a zero so others be aware. Am forced to believe that they are very insensitive business people who don't care about their customers. My experience here is annoying and very frustrating, ts a feeling of we have taken your money so what you gonna do about it. I took my car for AC repair they did their so called comprehensive diginosis and gave me a report to fix 3 things totaling to about $1300 or so I asked for a discount and I was given about $75 or so discount I agreed and left my car for repairs a day or 2 later was told to get my car that it's ready for pickup, the so called fixed Ac didn't work well I didnt realize this because following days weather was cool and i was mostly using my other car, my husband was the one who noticed about a week later when he returned home that AC wasn't working we took it back to them and the story changed, THAT NOW the Condenser and 2 other things are bad) that i have to pay another $2500 for it to be fixed. This is crazy and annoying cos Now they want me to pay almost $4000 to fix Ac when i should have just decided otherwise maybe get a new car instead I pleaded with them to be considerate on way forward for my already paid $1235 cos i wasnt going to pay $4000 to fix it and it was their fault that they had 1st done half or miss diginosised my car but they told me its my problem. This is very heartless for a so-called reputable business To treat people like this up to now very hurt cos i convinced my husband about them. After my experience, we further seached for more reviews about the company and found those that are hidden, We realized that others had been treated same way before at this same allied automotive business on Hamilton pa. I will advice you do DEEP reseach on their REVIEWS before fixing your car here. For me, this does not end here because this is not fare and it's pure robbery from innocent hard working people because they think or believe we can't do anything to them so why not?
This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
Always outstanding service when I take all my cars there.
