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Factory bolts were missing and replaced with random bolts that were st... read more Factory bolts were missing and replaced with random bolts that were stripped. Had to go back and make repairs myself to have functioning front brakes. The front brake lever was returned to me broken in half because they dropped the bike. They did not want to admit fault regarding broken parts and shoddy workmanship. They offered absolutely no apology or reimbursement for time or expenses to repair the issues.