Went to Ed and sons on July 1st to drop off a piece of beveled glass,w... read more Went to Ed and sons on July 1st to drop off a piece of beveled glass,was given the run around for 2 months.i had to pick up my glass which was never completed and take it somewhere else.the customer service provided by Mike was horrible!! I can't stress enough not to take any furniture glass to this place!!
If there is a NEGATIVE rating then these people definitely deserve it!... read more If there is a NEGATIVE rating then these people definitely deserve it!! I will not be surprise if they go out of business shortly. I ordered and prepaid in full for expensive doors back in october and finally got an appointment scheduled to install my doors in late December. Oh it gets even better......NOT only did they completely Failed to fulfill their agreement to do the work on the date mutually required of them, after the fact... they even show no sense of remorse for being very rude, uncaring, unprofessional, and most of all totally incompetent. Please heed this warning and don't even give these people a chance to screw you over, because screw you over they definitely will for sure! Never at anytime do they realize or admit that a customer's time is equally as important as theirs. They are in control not the consumer no matter what. More importantly, one would think that upon receiving payment their attitude and diligence would improve, but it is Never ever the case with respects to this crappy and ill staffed Company! STAY AWAY CONSUMERS BE FOREWARNED!!!
