Took my wife's car in to have a head unit installed. Simple install. N... read more Took my wife's car in to have a head unit installed. Simple install. Nothing complicated. When I picked up the car, the AIRBAG Warning light was on. I called and the guy told me it just needed to "cycle itself" because he had to unplug the warning light. Got home and looked at the invoice and noticed that he charged me $150.00 for a steering wheel control that Walmart and Amazon both sell for $28.00. I trusted that he wouldn't gouge me so I didn't ask the price. 4 weeks and 1500 miles later and the AIRBAG light was still on. I was about to trade in the car so I called him and let him know. His only response was that it should've recycled and to take it to the dealer. No mention of him paying to fix what he caused, etc. The dealer quoted me $150 just to look at it. Everything I read online said it was a seat sensor that can be blown if wires behind the dash get shorted. When I got there to trade the vehicle my value was lowered by $500.00. This guy's error cost me $500.00 in trade value on my car. I'm filing in District Court today to at least get back the money I paid him to do the install. I'm out over $750.00 but all I want back is my $250.00 for the install. I hate being ripped off. People need to take accountability for their mistakes.
I went to 12-Volt Dave’s to have some work done on my new F-150. I rea... read more I went to 12-Volt Dave’s to have some work done on my new F-150. I read the reviews of his work prior to visiting his shop for a quote. I was concerned about a negative review written by an individual. The individual apparently was having an emotionally bad day when he visited 12-Volt Dave’s. Some people in this world cannot be pleased no matter how hard someone tries. I met Dave, the owner, and I was impressed with his knowledge, courtesy and pricing. The price quoted was an average price for work of this type but the quality of his work was outstanding, to say the least. The work I wanted done was straight forward work installing hidden power leads to my GPS and dash cam. His quote before the work was performed was $40.00 to $60.00 dollars, including tax. The amount of the bill was midway within the quoted amount. I know individuals who have been quoted low prices by a facility north of Allentown only to be told at time of installation the bill was going to be more than double the quoted amount. 12-Volt Dave was a man of his word with the quote, the actual price and the professional, factory look of the installation. I do not know what more a person could reasonably expect from Dave’s facility. Price was as quoted. Work was professional. And, the attitude of both Dave and his employees was exemplary. It would be my guess the person who wrote the negative review of Dave’s place is just a generally unhappy person who wanted something for nothing. I would, and will, go back to 12-Volt Dave’s for more work in the future. And, so you do not think I am a kid in his 20’s with little experience dealing with individuals, I am in my 60’s, work in Manhattan most days and I call things the way they are.
