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We continued to tell the shop about the problem, they first of all sai... read more We continued to tell the shop about the problem, they first of all said " well it can't be that big of a deal "..Long story short, they had it a total of 4 times. They wouldn't listen to our concerns, wouldn't answer our phone calls, very rude, very unprofessional! The sales dept is just as bad. Now, they refuse to honor the rest of our warranty term, which we've already paid for.