I find the first person who commented on this site to be quite a stran... read more I find the first person who commented on this site to be quite a strange analysis considering I have looked at many of the sites to inquire whether or not to take my car to this establishment. NO other person who did a customer satisfaction rating said anything but great things about this company. To call them crooks is a ridiculous and unmerited statement, to say the least. They have been so kind and honest with every repair that I have had there. Just ask the customers in the waiting room. They treat everyone like family. If you had so much confidence in your BMW mechanic than why did you not take it there? For anyone who wants an honest garage with HONEST mechanics skip over the first comment and read all of the others, then decide for yourself who you would agree with. I say all of the five stars out rate the one star. Give them a try.
Service was prompt and great price. What I appreciated most was that t... read more Service was prompt and great price. What I appreciated most was that they did not try to upsell me on extra unnecessary parts. I had been going to Jiffy Lube which is similar price but they ALWAYS get you before you leave saying your brakes need changing when they are fine or last time they tried to get me for $250 saying I need a new cabin filter which is crap?! R&M is a small shop, but they get what you need done and honest about it.
Great shop! Had a clutch/pressure plate/flywheel done on my 350z. Work... read more Great shop! Had a clutch/pressure plate/flywheel done on my 350z. Work was done quickly, correctly, and for the amount that was quoted. Evan,who is an awesome mechanic/technician,took care of some exhaust clearance issues (car is lowered)"since I had to remove the pipes anyway". Always appreciate how they go the extra mile to do things right, and taking care of you. My son had his clutch and aftermarket exhaust done here as well. Evan, fixed an issue caused by poor work at another shop, and did a great job installing the entire system. The pies exit the rear end of my Son's Evo perfectly. They are exactly the same height and the exit angles are perfect. Clutch was done earlier,great job on an all wheel drive that pretty much has you taking half the front end of the car off to get to the clutch. I would highly recommend Redline to anyone who want to take their vehicle to an honest owner (Erik)who charges very fair prices, and employs some really talented people on his staff. Your car is always in and out quicker than anywhere else I know. We have 6 vehicles in our household, and if we don't do the job ourselves, the only shop they are going to is Redline.
