He was really nice and helpful with choosing a car. Got paperwork done... read more He was really nice and helpful with choosing a car. Got paperwork done quick n easy. Drove it off the lot the next day after looking at it.
I went there to be treated very poorly and I wouldn't recommend going ... read more I went there to be treated very poorly and I wouldn't recommend going there unless you want to get the stink eye from the people working there or when you leave for them to talk about you. I truly wouldn't recommend going there. I was taken care of by a girl named Hayley. She was more worried about her phone than me and when I tried to get her attention all i got was an attitude like she didn't even wanna bother helping me. And as i walked out she started talking about me and the customer right behind me that was entering turned right around and looked at me and said that is screwed up. I also got helped by a girl named Kim who was more worried about her boyfriend and would tell me to wait a minute so she can give her boyfriend a kiss. There was a lady that worked there I think her name was Terry. She was a manager, but seemed so oblivious about what was going and wouldnt even try and take control of anything. I got taken care of a couple times by 3 people that made my visit so pleasant. Their names where Amanda, Christian, and Crystal but I haven't seen them for a while and now I wont even go in unless they are working because i feel as though that i am gonna get treated like dirt like the last few times I have gone. There were customers that were there that would make it seem like they owned the place. This one customer gave me an attitude and when I tried to say something about it the guy was like you'll get kicked out before me man and the cashier even said so. I didn't appreciate the way I was treated and I feel as though this company needs an intervention.
I paid a lot of money for a ski boat rental. What I received looked li... read more I paid a lot of money for a ski boat rental. What I received looked like a ship-wreck of mostly torn vinyl, broken seats and mold. I was very embarrassed as I rented for my families enjoyment. My wife emailed Pocono Action Sports / Lighthouse Harbor Marina but they only ignored us. I posted pictures of the rental on their website trying to elicit some response which I know they saw. since they deleted them numerous times without any comment. I wish I only received some apology or explanation from them so I didn't have to make this so public!
